Customer Care / Shipping Information
Cotton Company offers a flat shipping rate of $8.00 on all purchases.
All orders are subject to verification before shipment. We work hard to ensure that the products listed on our website are in-stock and immediately available, but occasionally unexpected backorders may occur. In this case, backorders will be shipped as soon as they become available at no extra cost to you. You will be notified about backordered items within 48 hours and will have the option to cancel the item.
We make every effort to ship all in-stock items within 1-3 business days after your order is placed, excluding holidays.
After your order has shipped, you will receive an e-mail shipping confirmation that will include
any applicable tracking numbers.
We ship via UPS and USPS. Please allow 7-10 business days in transit for delivery. Please note that days in transit begin on the next business day following shipping confirmation. All delivery times are estimates, and while we do everything in our power to ensure you receive your purchase in a timely manner, we cannot guarantee a specific arrival date. Please keep this in mind if time is critical.
Shipping fees are not refundable. Please remember that you are responsible for return shipping. See our Return Policy page for more information about shipping costs for returns and exchanges.
Currently, we are only able to ship within the continental United States.
We do not offer international shipping at this time.